To learn more about a specific Order, click on the Order ID as shown below:
When you click on the Order ID, the open page will show all the order details and will analyze them directly:
The first block of information contains the date, order amount, score and Konduto recommendations.
In "Status" you can decide on and upgrade the status of the Order in the store if the Order is pending or approved:
You can also add a comment to justify changing the status:
Click "Confirm" to complete the alteration:
Your decision can be based on the recommendation generated by our algorithm to help find the best option:
In the block "Customer" it is possible to identify the client ID in the respective store, and general identification data, as well as the IP:
The block "Payment" contains the credit card information, expiration date, other forms of payment used and the purchase amount:
In "Navigation History, if there is information available as it is being implemented, you can follow the customer buying process from the moment he/she entered the website until completion of the Order:
The block "Address" facilitates comparison between the shipping and charging details:
You can also access the geolocation of the addresses informed by clicking on "check on map":
In "Related Orders" select the boxes that have indications of related orders:
Select the period in which you wish to analyze, then click on "Check related orders":
Select among the results:
The related orders appear below for you to confer:
In the block "External Queries " it is possible to research further details on the buyer:
